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What should I do if I experience discomfort using NEOS II?
Initial discomfort, such as tingling or minor gum bleeding, may occur due to the high-frequency vibrations of the toothbrush as your gums adjust to this efficient cleaning method. This should subside within 1-2 weeks. If discomfort persists beyond this period, it may indicate gum issues; in such cases, stop using the product and consult a dentist.
Note: Sensitive users should start with the Gentle mode.