About Product
Shopify API·
Can I use toothbrush replacement from another brand?
Soocas specially designed the toothbrush head to fit perfectly with the body, so we don't recommend you to use other replacement brush head on NEOS II. Vice versa, please refrain from using Soocas replacement brush head on other brands.
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Are the bristles soft? Will they damage the gums?
The NEOS II toothbrush uses DuPont bristles, which offer the ideal combination of softness and durability for most users. Softer bristles may not clean effectively, which could be detrimental to oral health. For users with highly sensitive gums or periodontitis, we recommend using the toothbrush on the lowest intensity setting for a more comfortable experience. Additionally, 100% of our brush...
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Will I splash my toothpaste everywhere upon activating the toothbrush?
NEOS II features a gradual power increase during the first three seconds of activation, designed to reduce toothpaste splatter. We recommend using a pea-sized amount of toothpaste. For better coverage and reduced splatter, apply the toothpaste directly onto your teeth before turning on the device. This method also ensures that every tooth receives toothpaste, improving cleaning efficiency.
Shopify API·
How many replacement brush heads are there and where can I get replacement or refills?
NEOS II 2-in-1 Electric Toothbrush has 1 replacement brush heads and one facial cleansing brush. You can purchase additional replacement brush heads on our website. And we have a brush head subscription card to ensure you have enough brush heads for replacement.