General

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Does NEOS II have a mode memory function?

Yes, NEOS II features a mode memory function. The mode you used last will be the same when you turn it on next time.

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Are there different cleaning modes and intensity levels to choose from? How do I adjust them?

Yes, NEOS II offers two cleaning modes: Deep Clean and Quick Floss. It also provides three intensity levels to meet your comfort needs. You can easily adjust the mode and intensity using the buttons on the handle, and indicator lights will display the selected settings.

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How do I use Quick Floss Mode, and when is it recommended?

1. To Activate: Short press the Quick Floss Mode button to start the 60-second brush-and-flush cycle. To Pause: During operation, you can pause the cycle by pressing either the Deep Clean Mode or Quick Floss Mode buttons. To Turn Off: Long press either the Deep Clean Mode or Quick Floss Mode buttons during operation to turn off the device. 2....

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How do I use Deep Clean Mode, and when is it recommended?

1. To Activate: Short press the Deep Clean Mode button to start the brush-then-flush sequence. To Pause: During operation, you can pause the process by pressing either the Deep Clean Mode or Quick Floss Mode buttons. To Turn Off: To stop the function, long press the Deep Clean Mode or Quick Floss Mode buttons. 2. Deep Clean Mode provides an...

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What is the charging method for NEOS II? How long does it take to fully charge? How long can it be used?

NEOS II uses wireless magnetic charging, which is convenient and prevents dirt accumulation. It takes about 8 hours to fully charge. The battery indicator will show when charging is complete. A full charge provides about 60 minutes of usage; the battery capacity is 2600mAh. Charge promptly when the battery is low, and if not used for an extended period, charge...

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Do I still need to use dental floss or a water flosser after using NEOS II?

NEOS II can eliminate the need for separate flossing or a water flosser. It uses an innovative clean-and-flush method, first brushing the tooth surface, then flushing away food particles from the surface and gaps. For an even more thorough clean, you can follow a deep clean with NEOS II using the quick brush-and-flush mode as an additional step.

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How should I use the three buttons on NEOS II?

1. Select Intensity: Short press the intensity adjustment button to choose the level that suits you best. 2. For a comprehensive clean: Short press the Deep Clean Mode button to start with brushing followed by flushing. You can pause the process at any time using either the Deep Clean Mode or Quick Floss Mode buttons. This mode is typically used...

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What are the functions of the three buttons on NEOS II?

The buttons on NEOS II, from top to bottom, are: 1. Deep Clean Mode: Brushes teeth for 2 minutes, then switches to brush-and-flush mode after a 5-second vibration reminder. 2. Intensity Adjustment Button: Adjusts the intensity of brushing and flushing, with options for gentle, standard, and strong levels. 3. Quick Floss Mode: Activates the brush-and-flush mode directly.

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Is NEOS II waterproof? Can I use it while showering? What is its waterproof rating?

Yes, NEOS II is waterproof with a rating of IPX8, meaning it can be submerged in water up to 2 meters deep. You can safely use it while showering without worry

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What sets NEOS II apart from other electric toothbrushes?

Traditional electric toothbrushes only brush your teeth, but NEOS II introduces an innovative cleaning method. It not only performs the usual brushing function but also combines brushing with water flossing. This effectively cleans areas that are difficult to reach with daily brushing, such as between teeth and along the gum line.

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What are the main features of NEOS II? How does it combine brushing and flossing functions?

NEOS II is an innovative 2-in-1 oral care device that combines the functions of an electric toothbrush and a water flosser. It offers a fully automatic two-minute brushing and one-minute flossing combination setting, as well as a quick flossing mode, simplifying your oral hygiene routine. The device uses high-frequency vibrations for effective brushing and is equipped with a powerful ultra-fine...