WENWEN XIAO·
How does billing for my subscription work?
Our billing process is designed to be simple and transparent:
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Recurring Charges: You will be billed automatically for your brush head refills at the frequency you selected (e.g., every 6 months).
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Pre-Charge Notification: We will always send you a reminder email 3 days before your scheduled charge date, so there are never any surprises.
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Updating Payment: You can update your payment method anytime in your subscription dashboard.
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Billing Questions? If you have any questions about a charge on your statement, please contact our support team at support@soocas.com.
