NEOS II is designed to be user-friendly, even for first-time water flosser users, and comes with a detailed user manual. You can start with gentler settings to get accustomed to the sensation, and you'll quickly adapt to this new habit.
Yes, NEOS II uses 100% biodegradable packaging, reflecting our commitment to environmental sustainability. We strive to use eco-friendly materials whenever possible. For details, please visit: https://soocas.com/pages/craftsmanship
NEOS II is designed for adult use. For children aged 12 and above, it can be used under adult supervision. We recommend consulting a dental professional before use by younger children to ensure it is appropriate for their oral care needs.
We offer a 30-day money-back guarantee. If you're not completely satisfied with NEOS II, you can return it within 30 days of purchase for a full refund. Additionally, we provide customer support to answer any questions or resolve any issues you may encounter.
Soocas specially designed the toothbrush head to fit perfectly with the body, so we don't recommend you to use other replacement brush head on NEOS II. Vice versa, please refrain from using Soocas replacement brush head on other brands.
The NEOS II toothbrush uses DuPont bristles, which offer the ideal combination of softness and durability for most users. Softer bristles may not clean effectively, which could be detrimental to oral health. For users with highly sensitive gums or periodontitis, we recommend using the toothbrush on the lowest intensity setting for a more comfortable experience. Additionally, 100% of our brush...
NEOS II features a gradual power increase during the first three seconds of activation, designed to reduce toothpaste splatter. We recommend using a pea-sized amount of toothpaste. For better coverage and reduced splatter, apply the toothpaste directly onto your teeth before turning on the device. This method also ensures that every tooth receives toothpaste, improving cleaning efficiency.
Soocas NEOS ll Electric Toothbrush has 2 replacement brush heads and 1 cleaning brush. Replacing brush heads is very simple—just remove the old brush head and attach a new one. You can purchase replacement brush heads through our website, ensuring you can easily obtain them when needed.
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